Modern mathematical and information tools to support the decision-making process in ukrainian companies

Abstract

This article is dedicated to reviewing efficient tools for decision support in Ukrainian enterprises. Common drawbacks of the decision-making process in Ukrainian enterprises are provided. A generic decision-making algorithm was specified. Popular methods of decision-making theory, that could be used for decision-making in enterprises were considered. Modern information tools for decision support, such as CRM systems (Customer relationship management systems), business intelligence (BI), data analysis, decision support systems (DSS) and artificial intelligence (AI) were considered. The purpose, and stage of the decision-making process, where certain tool should be used was pointed out. Modern information tools for decision support were compared, and their advantages and disadvantages were addressed